OUR APPROACH FOR EVERY CUSTOMER

MAKING SURE YOU GET THE MOST OUT OF OUR PLATFORM

Delivering excellent customer service, every day, is our number one objective. Our people have in depth knowledge of your industry and can provide help and advice to drive better business outcomes for your business.

Business and Technical analysis:

We believe that no two customers are alike, so it is imperative that we understand their operational environment and requirements early on. Our experienced business and technical analysts lead this foundational but crucial part of the engagement.

  • In-depth assessment of the customer’s requirements from technical, operational, financial and compliance standpoints
  • Identify gaps between current and desired outcome
  • Determine the requirements for customization
  • Implementation design and schedule alignment

Implementation, integration and customization

Our solutions, despite years of development and enhancements, are customizable by design because we know that each customer has a unique environment and systems that our solutions need to work seamlessly with. Services here include:

  • Development and testing interface
  • Installation
  • System integration testing
  • User acceptance testing
  • User training amongst others

Support and maintenance

We are proud of the long-term relationships we have had with all our customers and our support services are instrumental in helping us retain and grow the relationships. We offer a range of services including reactive, adaptive, or perfective, as needed.

  • 24 x 7 support to all our customers from our headquarters in Singapore
  • Maintenance support as needed for their environment
  • Enhancements as required

APPLYING THIS APPROACH TO EVERY CUSTOMER
. . . EXPLORE OUR SOLUTIONS

SUPPLIER FINANCING

Help your customers and their suppliers to optimize their working capital and in-turn build a robust and stable supply chain.

DISTRIBUTOR FINANCING

Help your customers expand their business by financing their distributors with an automated financing and payment solution.

RECEIVABLES FINANCING

Enable your customers’ business growth as they expand with an advanced and robust system for receivables finance.